Category · 8 Articles
Troubleshooting
Quick fixes for sync, sign-in, groups, AI limits, photos, and push.
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A badge unlocked that I did not expect, or a theme reverted
Two common "why did that happen" moments.
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The Voyage Board is not updating
When the board on your TV does not reflect changes from your phone.
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Push notifications are not arriving
When you are not getting alerts for messages, meetups, or reminders.
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Photos will not upload
Trouble adding photos to a group.
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An AI feature hit its limit
When Ask, Trivia, or hunt generation says you are out of uses.
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A group invite code will not load
When joining a group fails or a code is not recognized.
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I cannot sign in
Trouble getting into your account.
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My cruises are not syncing
When a cruise or setting shows on one device but not another.